Sending your items to us

For sending your item to us, make sure to follow these steps Posting Repair Items (Send In Service) - RetroSix Wiki.

Diagnostics Service

If your system is not fully functional, make sure to check the Diagnostics option. This will allow us to investigate the problem and provide a cost to fix it (sometimes we can fix it as part of the diagnostics cost).

If extra work or parts are required, we will contact you with the costs before proceeding.

Make sure to read our Terms & Conditions to ensure you understand the repair process.

Upgrades and Mods

If we already have the upgrades or modifications, you like listed simply select those options. If you would like additional work carried out that is not listed, feel free to just contact us and we can give you a price.

Returning items back to you

We send the item back by the delivery method you specified during checkout.

Any questions or details contact us via Discord.

Recap

A recap is to replace all electrolytic capacitors in the system. This is good for preventative maintenance before they fail and do more damage to the components or motherboard.

Power Input

You can choose to keep the custom Atari DC jack at the back, or have it upgraded to a USB-C CleanPower. This allows the console to be powered by any USB-C to C or USB-A to C cable and power brick.

The USB-C power also keeps temperatures down inside the console as the original internal LDO regulator that generates excessive heat is bypassed.

Thermals

To aid even more with longevity of the console you can opt to have thermal heatsinks applied to all critical components, bringing their operating temperatures down from 60C to 40C in general.

This prolongs the life of the ICs as they age.

Interboard Connector

The Atari 2600 has 2 boards (other than the Jr models). These boards are connected with a ribbon of wires that can weaken over time and sometimes break connection between the two boards preventing them from working.

While in for service it is good to have this replaced with our brand-new manufactured wire ribbon. Then if any maintenance work is performed later, you won't risk damaging the old wire ribbon when removing the boards from the internal housing.

Deep Clean + Plastic Restoration

As an additional service we can deep clean the console similar to car detailing. This includes a full strip down, soap clean, grime removal and polish.

On top of this we apply nano plastic revitalizing coating on and buff up afterwards. This restores the plastic to a really nice factory finish.

NOTE: This restoration won't fix all scratches on the plastics however it will make them less noticeable due to being cleaned and restored.